Last updated 26 October 2026. Items shown in [brackets] are still being confirmed.
Our policies
Safeguarding and child protection
How we protect children, recognise concerns and work with Barnet children's services. Our Designated Safeguarding Lead oversees this.
Complaints
How to raise a concern with us, how we respond, and how to contact our registration body.
Health, illness and medication
Exclusion periods for illness, how medicines are stored and given, and records kept.
Allergies and food
Managing allergies and dietary needs. All food is Kedassia kosher.
Accidents and first aid
First aid cover, recording accidents and informing parents.
Behaviour
Positive, consistent support for children's behaviour.
Special educational needs and disabilities (SEND)
Identifying needs early and working with families and professionals.
Equality and inclusion
Making every child and family welcome.
Arrivals, collection and uncollected children
Who may collect, passwords, and what happens if a child is not collected.
Lost or missing child
Immediate steps if a child cannot be found.
Mobile phones, cameras and images
Restrictions on personal devices and how children's photos are handled.
Data protection and confidentiality
How records are kept, shared and destroyed. See our privacy notice.
Online safety
Safe use of the parent portal and digital records.
Whistleblowing
How staff raise concerns about practice safely.
Want to read one before then? Get in touch or email contact@minimove.uk and we'll send a copy.
Making a complaint
Please speak to us first; we aim to acknowledge complaints promptly and respond in writing. If you're not satisfied, or if your concern is about a child's safety, you can contact our registration body, the Social Care Agency (SCA): [SCA contact details and our registration number].
Concerns about how we use personal data can also go to the ICO — see our privacy notice.